FAQs

1. How can I order medicines from Mimi Pharmacy? 

You can order medicines directly through the Mimi Pharmacy website. Search for your required product, add it to your cart, provide your delivery details, and complete the order.

2. Can I upload my prescription to order prescription medicines? 

Yes. Mimi Pharmacy provides an Upload Prescription option. You can upload your prescription and request the required medicines through the website.

3. How long does it take to receive my order? 

Delivery time may vary depending on your location, product availability, and order volume. Some products listed on the website currently show an estimated delivery time of 1–2 hours.

4. How can I track my order? 

You can use the Order Tracking option on the Mimi Pharmacy website to check the status of your order.

5. What types of products are available at Mimi Pharmacy? 

Mimi Pharmacy offers a wide range of products, including prescription medicines, OTC medicines, surgical products, personal care products, eye-care products, and dental & oral-care products.

6. What payment methods does Mimi Pharmacy accept? 

Mimi Pharmacy supports different payment options, including card payments and bKash. Available payment methods may vary depending on the order and service.

7. Can I order medicines through WhatsApp? 

Yes. Mimi Pharmacy provides a WhatsApp option for customer communication and orders. You can use the available WhatsApp contact option 01701675845 to request assistance with your order.

8. Can I cancel or return an order? 

Cancellation and return requests are subject to Mimi Pharmacy's applicable Terms & Conditions and Refund Policy. Please review the relevant policy or contact customer support before cancelling or returning an order.

9. What should I do if the medicine I need is not available online?

 If you cannot find a particular medicine or product, you can use the Request Order option or contact Mimi Pharmacy's customer support for assistance.

10. How can I contact Mimi Pharmacy for assistance? 

You can contact Mimi Pharmacy through the available customer-support channels, including the website, WhatsApp, or the listed customer phone number. The website currently lists 01701675845 as a contact number. Or you can visit us our shop at House #06, Road#12, Sector#06, Uttara, Dhaka 1230.